Privacy Statement for Atlassian Products

Quantify integrates with Atlassian products using the Atlassian Connect framework and follows Atlassian guides and best practices on security and privacy. Our team monitors Security Advisories to stay up to date with recent updates. Quantify always uses appropriate administrative and technical security measures to protect your information.

Data Storage and Facilities

Quantify retrieves, stores, and processes data from Atlassian Products solely for the purpose of providing the respective services. Each customer’s data is stored in a separate data space and is isolated from other customer data.

Quantify uses Amazon Web Services (AWS) for its cloud infrastructure and storage.

People and Access

Quantify support and monitoring teams access application data only for the purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized employees and consultants have access to application data.

Communication with Atlassian servers is authenticated and authorized using Atlassian Connect JWT. Customers are responsible for maintaining the security of their own JIRA Cloud login information.

Backups

Full application database backups are performed once per day and retained for 10 days.

Privacy

Quantify is committed to the importance of ensuring the privacy of your personally identifiable information. For more information, please see our Privacy Policy.

Reporting Security Concerns

We are committed to ensuring the security and confidentiality of your information, and it’s essential for us to hear about ways we can improve our product.

If you discover a vulnerability or have something to clarify, please reach us through our Support System or email trust@quantifyhq.com.